IT support for dental practices

IT support that keeps dental software, imaging and the DSPT toolkit all working together.

Overview

Why dental in Lincolnshire come to us

Dental practices sit on top of a stack of specialist software — SOE, R4, iSmile, Dentally, CareStream, Dexis — and if any of it wobbles, the day stops. We support NHS and private practices across Lincolnshire, keep the imaging PCs and servers reliable, and make sure the Data Security and Protection Toolkit lines up with what's actually running.

What we solve

The specific problems dental tell us about

Practice management software

SOE, R4, iSmile, Dentally and Dentrix supported day-to-day, with the vendor liaison handled by us so the practice manager isn't stuck on hold.

Imaging & sensors

CareStream, Dexis, DentalEye, Planmeca — we look after the imaging PCs, sensors and network shares that keep radiographs where the clinician expects them.

DSPT & CQC alignment

The technical parts of the Data Security and Protection Toolkit mapped, evidenced and refreshed each year, ready for a CQC inspection.

Ransomware readiness

Immutable, off-site backups of the practice database and imaging, tested every quarter — because a dental server encrypted at 8am is a very expensive morning.

What's included

In your dental support plan

  • Practice management software support and vendor liaison
  • Imaging PC, sensor and X-ray head-computer configuration
  • DSPT annual submission — technical evidence and remediation
  • Cyber Essentials certification suited to dental practices
  • Backup and disaster recovery with quarterly tested restores
  • GDPR-friendly patient data handling and secure email

Signs you need us

If any of this sounds familiar…

  • Radiographs sometimes save to the wrong patient
  • The imaging PC is Windows 7 or Windows 8 and the vendor "can't upgrade it"
  • You dread the DSPT deadline every year
  • Nobody is sure whether the server is being backed up off-site
  • Reception logs into shared accounts on every workstation

FAQ

Questions dental ask us before signing up

Which dental software do you support?+

The common ones we see across Lincolnshire — SOE, R4, iSmile, Dentally, Dentrix — plus the imaging stack: CareStream, Dexis, Planmeca, DentalEye. We deal with the vendor for you.

Can you help with the DSPT toolkit?+

Yes. We map the technical assertions to your setup, produce the evidence, remediate anything failing and submit ahead of the deadline. The clinical assertions stay with the practice.

Do you handle CQC preparation?+

We handle the IT-facing parts — data security, records, business continuity — so that when the inspector asks about IT you can hand over a folder of evidence, not a shrug.

What about single-surgery practices?+

Yes, we support single-chair private practices right up to multi-site groups. The stack is the same; the scale is different.

Other sectors we support

Talk to a Lincolnshire IT specialist who's worked with dental before.

Free 30-minute consultation, no sales scripts, and honest advice on what to fix first.