Hosted phone systems that work from the office, home, or a tractor cab.
Overview
With the PSTN switch-off coming, every Lincolnshire business on an old phone line will need to move to a hosted system. We supply, set up and support cloud-based VoIP — keep your existing numbers, add staff in seconds, and have it ring on a desk phone, a mobile app or Microsoft Teams.
What's included
Full-featured cloud phone system — IVR menus, hunt groups, voicemail-to-email, call recording, the lot.
Make and receive external calls directly from Teams on the desktop or mobile app. Often the cleanest setup if you're already on 365.
We port your geographic and 0800 numbers across with zero downtime.
Openreach is switching off the old copper network — we'll get you off it well before the deadline.
Who it's for
Openreach is switching off the copper by January 2027. If your handsets plug into a wall socket, this is you.
One number that follows the person, whether they're in the office, at home, or on-site in a tractor cab in South Holland.
Head office in Lincoln, packhouse in Boston, showroom in Grantham — one phone system across the lot, not three separate bills.
Signs you need this
How it works
Broadband check, handset count, call flows and integrations. We tell you honestly whether desk phones, softphones or Teams Calling fits best.
We port your existing geographic and 0800 numbers with zero downtime — the old line stays live until we're sure the new one is good.
Handsets pre-configured before they arrive, softphones deployed by us, staff shown the essentials in a 30-minute session.
One team supports the phones, the broadband and the IT — no finger-pointing between suppliers when something goes wrong.
Real-world example
A Lincolnshire distributor had two sites — one on ISDN in Lincoln, one on VoIP from a different supplier in Grantham. Staff couldn't transfer between them and customers hit voicemail if the wrong site answered. We ported every number onto one hosted platform, unified the dial plan and integrated it with Teams. Staff now handle each other's calls seamlessly and there's one, cheaper invoice.
FAQ
Openreach is retiring traditional phone lines by January 2027. New ISDN orders already aren't possible. Don't leave the move until the last minute — porting queues are getting longer.
Yes — almost all UK numbers can be ported across to VoIP, including geographic and 0800 numbers.
Calls automatically fail over to mobile apps or pre-set numbers. Most clients pair VoIP with a 4G/5G failover router so the office stays connected either way.
Yes — if you're already on 365, Teams Calling is often the cleanest option. External calls appear right where staff already work.
Yes — call recording, retention policies and consented playback are all standard features we can enable per team or per user.
These need special handling before the PSTN switch-off. We audit them as part of the survey and give you a written plan for each device.
Free 30-minute consultation. No sales scripts — just straight answers from someone who knows the area.